Frequently Asked Questions
Everything you need to know about our premium beauty and artistry products.
Are Facepaint products safe for sensitive skin?
Yes, all our products are dermatologically tested, hypoallergenic, and formulated without harsh parabens or toxins to ensure they are safe for all skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination but usually range from 7-14 business days.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Are your products cruelty-free?
Absolutely. Facepaint is committed to ethical beauty; we never test our products or ingredients on animals, and we are proud to be 100% cruelty-free.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.